A new generation of rental management.

Feel the heartbeat of your Business.

Real-time display of critical information allows management to respond immediately to dynamic demands.

Empower your management by giving them access to knowledge.

• Online display of your operational utilization at a selected branch, including projected utilization at any requested time.
• Online view of your fleet status enables vehicle tracking and control. A single click provides all detail for further action.
• Online display of your expected vehicles on hand allows quick response to market demands and fast reaction for troubleshooting.
• Action items: overdue vehicles, pre-closed agreements, reservations requiring authorization, agreements requiring authorization, insufficient securities.

Speedy, efficient and effective front desk operations.

• Easy navigation. Intuitive, business-oriented navigation enables fast training and application mastering.
• Streamlined processes. Operations research and user-task analysis helped to create our streamlined processes, thus shortening customer idle-time, increasing front desk efficiency and customer satisfaction.
• Built-in quick access. Any record can be found in no time, using our new comprehensive search engine, sort capabilities and artificial intelligence.
• State of the art technology. Web-enabled technology dramatically reduces communication and hardware costs and the browser look and feel reduces training costs to an absolute minimum. 

Increase your revenue by the intelligent use of advanced rate engine and rate optimization.

• CARPRO’s car rental management software is equipped with a sophisticated rate engine that allows you to fully automate your price quotation and rental calculation processing.
• Multi-currency.
• Automated rate assignment, using advanced rate logic.
• Artificial intelligence to optimize the calculation of rental charges according to rental location and return location, rental date and length, vehicle type; and customer type.
• Grace period, extensions, and late fee charges.
• Insurance coverage and miscellaneous charges.
• Special rates based on international/domestic renters, promotions, airlines, frequent flyers, credit card types, online reservations, etc.

Speedy processing.

• Quotation-based reservation creation.
• Rate optimization.
• Reservation status: open, no show, cancelled, closed.
• Online reservation portal integration.
• Detailed reservation, including optional vehicle.
• Online customer statistics and reservation history.

Efficient and effective front-desk processing.

• Creation of agreement based on quotation, reservation or another agreement.
• Commercial customer authorization process.
• Agent and tour operator voucher processing.
• Online customer statistics and agreement history.
• Access rights and user permissions for sensitive operations.
• Receipt generated on receiving deposit, security or payment.
• Agreements can be opened in one branch and closed in another.
• System generated and user-assigned agreement numbers.
• Online credit card processing and authorization on check out.
• Rental remarks attached to agreement.
• Real-time vehicle availability.
• Vehicle exchange during rental agreement duration.
• Open agreement for vehicle assigned to other branches ability.
• Multilingual agreements.

Extensive marketing support.

• Customer discount programs (CDP).
• Seasonal rates.
• Marketing campaigns and promotional package tracking facilities.
• Built-in loyalty program support.

Provide service when it really matters.

• Breakdowns and incidents recording.
• Decide and record treatment (e.g. exchange vehicle, call road assistance, order tow truck).
• Internal/external resources to the service call assignment.
• Record time estimations.
• Follow up calls/actions based on status.     

Give your car rental business powerful data mining capabilities, with easy-to-use WYSIWYG online reporting capabilities that provide access to information concerning every facet of the business.

Comprehensive automated invoicing. Flexible invoicing options.

• Invoice generation on closing of agreement.
• Pre-billing invoices.
• Monthly invoices.
• Combination invoices.
• Supports combined/separate invoicing for corporate customers.
• Additional expenses ability (fuel, damages, traffic violations).
• Credit limit restrictions.

Full collection control.

• Accounts receivable system with automatic deposits.
• Aging analysis.
• Account statements.
• Cash allocation.
• Collection activities.

Branch financial management.

• Petty cash management module.
• Fuel purchase support.
• Separate daily transaction reports for each branch.
• Process cash receipts, deposits and transfers to head office.
• Complete branch business reports.

Streamlined and secure automated business processes.

• Automated process flow ensuring adherence to sequencing.
• Bottleneck prevention.
• Critical path management methodology.
• Customizable alerts incorporating warning and error messages.
• Complete control of approval cycles and authorization processes.
• Elimination of data duplication or re-entry.

Manage your assets.

• Complete fleet automation and control.
• Fleet utilization analysis: historica, current and projected.
• Fleet projection and mix.
• Automated authorization process.
• Online access to historical maintenance information.
• Vehicle distribution optimization.
• Current vehicle status.
• Entire fleet cost control, with multi-level authorization and approvals.
• Fuel purchase support.
• Schedule vehicle sale process.
• Insurance renewal.
• Registration and license renewal.
• Vehicle availability and status (e.g., out of service, in garage, due for service).
• Support vehicle transfers between branches via non-revenue transfers (NRTs).
• Idle fleet identification.

Full driver accountability.

• Traffic tickets and payment processing.
• Issue letters to traffic department.
• Identify customer, driver or employee responsible for violation.

Proactive management by exception.

• Operational variances by: overdue service, missing km/ms, reservations requiring authorization; and agreements requiring authorization.
• Fleet variances by: overdue service, vehicle due for sale, license renewal; and insurance renewal.
• Financial variances by: insufficient deposits/securities, cash registers not closed; and overdue payments.

Capitalize on your own data.

CARPRO’s rental management solution includes an imbedded interactive report writer which allows the end user to build reports, to access and analyze data quickly, to make critical business decision in real-time without any support from the IT department for report creation.

Multiple export formats.

Publish reports to a variety of familiar formats, including XML, PDF, HTML, Excel, RTF, Word, Text and CSV. 

Customized interfaces to cater for your needs.

• CARPRO has developed Reservation interfaces for major Car Rental Companies: AlamoTM, EuropcarTM, HertzTM, NationalTM, ThriftyTM, DollarTM
• CARPRO has developed the following Accounting interfaces ExactTM, NavisionTM, OracleTM, SageTM, SAPTM and others.
• Bespoke miscellaneous 3rd party interfaces have been created for: credit card processing and authorization; police interfaces; vehicle registration and licensing; and toll road fees.